Immediate danger comes first. If you see smoke or fire, leave and call 911 from a safe place.
Active water leak
If you can reach your main water shutoff from a dry, safe spot, close it. Keep clear of standing water near outlets, fixtures, cords or electrical equipment. Leave the area if the ceiling is bulging or sagging.
Electrical warning signs
Keep away from damaged wiring and equipment that is hot, sparking or wet. Leave the area if you cannot move through it safely. If there is smoke or fire, get outside and call 911.
When it’s safe to reach out
Tell Ryan where you saw the problem, when it started and whether the water supply is off. Take photos only from a safe spot. Call to check availability for time-sensitive work.